Frequently Asked Questions
Questions regarding our products:
What is the difference between Oblaten Lebkuchen and Elisen Lebkuchen?
How long can I store Lebkuchen?
Can I use white Lebkuchen for cooking sauces?
What is the difference between Blossom & Forest Honey?
What do I have to do when honey crystallizes?
Do you stock cold extracted honey?
Do you stock gluten free products?
Questions regarding the online shop:
Where can I maintain my other delivery addresses?
What advantages has a personal client account in the online shop for me?
I forgot my log-in password. What do I do next?
Will my data (in particular my E-mail address) be passed on to third parties?
Questions regarding our products:
What is the difference between Oblaten Lebkuchen and Elisen Lebkuchen?
The difference between Oblaten Lebkuchen and Elisen Lebkuchen is mainly their respective oilseed contents, like hazelnuts or almonds. The German guidelines for Feine Backwaren (fine baked goods) regulate exactly the legal requirements for each recipe.
With Oblaten Lebkuchen there is also a distinction between ‘normal’ Oblaten Lebkuchen with a minimum of 7% oilseed content and ‘premium’ Oblaten Lebkuchen with a minimum of 14% oilseed content. Schmidt only produces the high-quality Premium Oblate Lebkuchen.
Elisen Lebkuchen’s oilseed content corresponds to at least 25% in their paste. Also, for Elisen quality Lebkuchen only so called 'precious oilseeds’ can be used. These are hazelnuts, walnuts and almonds.
How long can I store Lebkuchen?
The expiry date is printed on every single pack of Lebkuchen. Because Lebkuchen are ‘long storage pastries’ they can be kept for several weeks if stored correctly (in a rather cool and heat-protected spot where they have enough moisture). When kept longer than recommended they tend to be dry and lack freshness.
From September onwards, we guarantee that all products purchased with us won’t expire before January of the following year.
Can I use white Lebkuchen for cooking sauces?
Our white Lebkuchen are too soft to be used in sauces and due to their distinct anis taste, they might compromise the flavoring of your sauce. We would recommend using our honey biscuits as a so called Sauce Lebkuchen, they will add a great taste to your sauce.
What is the difference between Blossom & Forest Honey?
For Blossom honey bees collect the nectar from blossoms. For Forest Honey they collect honeydew, the sweet secretions of aphids.
What do I have to do when honey crystallizes?
You can easily re-liquefy the sugar crystals by gently heating the honey, without compromising its quality. We recommend heating the jar in a pot of 40°C hot water for several hours, stirring every now and again.
The expiry date is printed on every single jar of honey. In general, honey is a product with a long shelf life of several months.
Do you stock cold extracted honey?
All our Lebkuchen Schmidt honeys are cold extracted and correspond to the German Honey Regulation which bans any other form of honey extraction.
In principle it is common practice to cold extract honey. The honey is separated from the honeycomb with a centrifuge at room temperature and must not be heated above 40°C. This process is called cold extraction. In former times, this expression distinguished cold extracted honey from honey which was separated from the honeycomb by a heated process.
Do you stock gluten free products?
Ja, haben wir. Yes, we do. Click here for our gluten free range.
Technically, Lebkuchen can be frozen in appropriate freezer bags. However, it is important that they are defrosted gently and slowly. The more gently this is done the softer and more succulent they will be once defrosted.
Questions regarding the online shop:
Where can I manage my other delivery addresses?
In the order process in step 3 you can manage your other delivery / gift recipient’s addresses.
And in the Your Account / Billing and Delivery Addresses section you can manage your addresses.
What advantages does a personal client account in the online shop have for me?
- Managing your personal delivery addresses
- Managing your own address details
- Shorten and simplify your order process as you won’t have to enter an address every time
- Personal shopping list
I forgot my log-in password. What do I do next?
When signing into the online shop click ‘forgot password'.".
You’ll then have to enter your E-mail address that you used when registering with our online shop.
You will immediately receive a new password per E-mail with which you can log in.
For security reasons, please change this password afterwards in the ‘Your Account’ section.
Will my data (in particular my E-mail address) be passed on to third parties?
The address and order details are only used for internal marketing purposes, they will not be passed on to third parties.